Australia’s Major Pet Retailer Bans Live Animal Sales Nationwide
PetO, one of Australia’s largest pet retailers, recently announced a landmark decision: effective immediately, none of its 58 stores will sell live animals. The retailer, which expanded rapidly last year through acquisition of Petstock and Woolworths-branded stores and vet clinics, expects this shift to reduce revenue in the short term—but believes adopting a more responsible, ethics-based model is essential.
Why the change? PetO cited concerns over animal welfare during retail sales—including the stress of transport, cramped conditions, and impulse purchasing by unprepared owners. By moving to an adoption-first model, PetO aims to partner with shelters to facilitate in-store adoption events instead of breeding or selling puppies, kittens, birds, or reptiles.
Experts believe this marks a turning point in retail pet care. While regulations on live-animal sales vary between Australian states, PetO is calling for industry-wide adoption of its new standards.
What’s next? Temporary drop in sales: PetO forecasts slower revenue growth through 2026 as it shifts away from live-animal inventory.
Shelter partnerships: Ongoing adoption events in coordination with local rescue agencies.
Public response: Early feedback is positive, reflecting shifting consumer attitudes toward ethical pet ownership.
